Dentrix Patient Engage Phonesight

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Dentrix + your phone system = improved communication for a better patient experience

PhoneSight, an add-on to Patient Engage, helps you communicate with patients in a personalized way. It’s a flexible cloud phone system that integrates with Dentrix to help reduce cancellations, increase the number of appointments and grow your patient base.

A Better Staff Experience

Improve Your Customer Service

Use at the Office — Or Away

Choose custom hold music or messages that inform patients of specials and services
Answer the phone every time with auto attendants that have a custom greeting and options that help callers reach the right person
Gain instant visibility into opportunities to increase patient care with call monitoring

Use the PhoneSight mobile app to make and answer calls from your business number
Route calls based on your hours of operation with a custom phone tree or automatically route calls to an after-hours service
Direct emergency calls automatically to a provider’s mobile app

View patient details from Dentrix on your computer screen for incoming calls
Capture missing contact details or see needed appointments
Direct insurance companies to the right person without overwhelming front office staff
Page any phone in the office with a press of a button

Benefit from Dentrix Patient Engage

Dentrix Patient Engage gives you total control over how you communicate with your patients. With robust features like customized appointment and re-care reminders and reputation management and campaign studio features, Patient Engage builds your online reputation and motivates re-care attendance. Build, extend and protect your practice's reputation with Patient Engage.

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800.336.8749 US

800.561.2983 CANADA

Henry Schein One

1220 South 630 East, Suite 100

American Fork, Utah 84003

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