Dentrix Patient Engage Phonesight

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Dentrix + your phone system = improved communication for a better patient experience

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PhoneSight, an add-on to Patient Engage, helps you communicate with patients in a personalized way. It’s a flexible cloud phone system that integrates with Dentrix to help reduce cancellations, increase the number of appointments and grow your patient base.

A Better Staff Experience

Improve Your Customer Service

Use at the Office — Or Away

  • Choose custom hold music or messages that inform patients of specials and services
  • Answer the phone every time with auto attendants that have a custom greeting and options that help callers reach the right person
  • Gain instant visibility into opportunities to increase patient care with call monitoring
  • Use the PhoneSight mobile app to make and answer calls from your business number
  • Route calls based on your hours of operation with a custom phone tree or automatically route calls to an after-hours service
  • Direct emergency calls automatically to a provider’s mobile app
  • View patient details from Dentrix on your computer screen for incoming calls
  • Capture missing contact details or see needed appointments
  • Direct insurance companies to the right person without overwhelming front office staff
  • Page any phone in the office with a press of a button

Benefit from Dentrix Patient Engage

Dentrix Patient Engage gives you total control over how you communicate with your patients. With robust features like customized appointment and re-care reminders and reputation management and campaign studio features, Patient Engage builds your online reputation and motivates re-care attendance. Build, extend and protect your practice's reputation with Patient Engage.


800.336.8749 US

800.561.2983 CANADA

Henry Schein One

1220 South 630 East, Suite 100

American Fork, Utah 84003

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